| After location, marketing, and a business plan, our customer service is what keeps repeat business c ... - Paul M. Jerard Jr. |
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| You can learn many things you didn't know about your business by getting valuable feedback from your ... - Brian Sakamoto |
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| Here are 6 sure-fire ways to get demanding, angry, and unreasonable customers to back down - Myra Golden |
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| Here's a field-tested and proven model for coaching call center agent phone calls. It's highly effec ... - Myra Golden |
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| To be more responsive to customer needs, emphasise customer satisfaction, develop closer relationshi ... - Richard D S Hill |
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| First off, it's important that you understand that the magnitude of your mistake will determine the ... - TimKnox |
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| Take a quick etiquette quiz and learn how much rudeness may be affecting your bottom line. - Lydia Ramsey |
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| Learn exactly what not to do when dealing with upset customers. - Myra Golden |
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| CRM is critical, because research has proven that it??s significantly more cost effective to keep ex ... - Ettione Stuckey |
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| If you really listen to your customers they will tell you exactly what products they want. They will ... - Willie Crawford |
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| With the increased emphasis on health and safety in UK, employers are now turning their attention to ... - Nash b |
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| Customer satisfaction isn't one single act, but a group of actions that work together to make their ... - Allyn |
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| Suppliers of floor coatings to businesses and do-it-yourself home owners are deploying real-time tec ... - Harvey Chichester |
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| It's a well-known fact that it costs many times more to acquire a new customer than to keep doing bu ... - James Calvin |
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| Tips on practicing good customer service. - Cathy Warschaw |
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